Account Deletion

Delete Your Chirp Account

Chirp users can request deletion of their account and associated personal data at any time.

How To Request Deletion

  1. Open the Chirp app and go to Profile or Settings.
  2. Use the account deletion option if available in your app version.
  3. You may also email support@chirpnow.co from the email address or phone number associated with your Chirp account and write: "Delete my Chirp account."

If we need to verify ownership of the account, we may ask you to confirm the phone number or email address used for Chirp.

Data We Delete

  • Account profile information, including name, contact details, interests, and profile photo.
  • Location or community assignment data tied to your account.
  • Push notification tokens and account settings.
  • Personal identifiers connected to your Chirp account, unless retention is required by law or needed for safety/security records.

Data We May Keep

  • Community messages or posts may remain in shared community spaces without personal profile attribution where needed to preserve conversation continuity.
  • Safety, moderation, payment, fraud-prevention, and legal records may be retained when required to protect users, comply with law, resolve disputes, or enforce our terms.
  • Backups and system logs may retain deleted data temporarily before automatic deletion.

Timing

We process verified deletion requests within 30 days. Backup copies and logs may take up to 90 days to expire from our systems, unless a longer retention period is required by law, security, fraud prevention, dispute resolution, or legal obligations.

Contact

For account deletion or data questions, contact Chirp at support@chirpnow.co.