Support

Chirp Support

We can help with account access, community codes, safety reports, marketplace posts, and questions about using Chirp Now.

Email us

Send support requests to support@chirpnow.co.

We usually respond within 1-2 business days. Safety and account access issues are prioritized.

Common support requests

  • Account sign-in or OTP trouble
  • Joining or changing a community
  • Reporting safety, abuse, or moderation concerns
  • Marketplace or local post questions
  • Account or data deletion

Safety and reports

Use in-app reporting when possible so our team receives the right context. If someone is in immediate danger, contact local emergency services first.

View safety standards

Account and data

You can request account deletion or review how Chirp handles personal data at any time.

Delete accountPrivacy policy

Business and community partners

Property teams, community partners, and local businesses can reach us at partners@chirpnow.co.